Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

1. Purpose, Scope and Users

This Privacy Policy was last updated on June 18, 2026.

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our website and informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve our website and services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Collection and Use of Your Personal Data

2.1 What Data Do We Collect?

Assur&Mat collects the following data:

Personal identification information (name, email address, telephone number, etc.)
Usage Data
Cookies

2.1.1 Usage Data

Usage Data is collected automatically when using the website.

Usage Data may include information such as your device's Internet Protocol (IP) address, browser type, browser version, pages visited on our website, time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When accessing the website through a mobile device, we may automatically collect certain information, including but not limited to:

Mobile device type
Unique mobile device ID
Mobile device IP address
Mobile operating system
Mobile internet browser type
Unique device identifiers
Other diagnostic data

We may also collect information that your browser sends whenever you visit our website or access it through a mobile device.

2.1.2 Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information.

The tracking technologies used may include:

Browser Cookies

A cookie is a small file placed on your device. You may instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

Web Beacons

Certain sections of our website and emails may contain small electronic files known as web beacons (also referred to as clear GIFs, pixel tags, or single-pixel GIFs) that allow us to count users who have visited pages or opened emails and gather related website statistics.

Cookies may be either:

Session Cookies, which are deleted when you close your browser.
Persistent Cookies, which remain on your device after you disconnect.

We use both session and persistent cookies for the following purposes:

Essential Cookies

Type: Session Cookies

Administered by: Assur&Mat

Purpose: Necessary for providing services available through the website and enabling certain functionalities.

Cookie Consent Cookies

Type: Persistent Cookies

Administered by: Assur&Mat

Purpose: Identify whether users have accepted the use of cookies on the website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Assur&Mat

Purpose: Remember choices you make, such as language preferences or login information.

Performance and Analytics Cookies

Type: Persistent Cookies

Administered by: Third Parties

Purpose: Track website traffic and user interactions to improve website performance and user experience.

For more information about cookies, please refer to our Cookie Policy or the cookie section of this Privacy Policy.

2.2 How Do We Collect Your Data?

You directly provide most of the data we collect. We collect and process data when you:

Register online
Complete a customer survey or provide feedback via email
Use or browse our website through your browser's cookies
Request an insurance quote
Submit information through a contact form
Schedule an appointment
Communicate with an insurance broker or representative
Respond to online communications

3. How We Use Your Personal Data

Assur&Mat collects your data so that we can:

Process your requests and manage your account
Contact you regarding insurance products and services
Confirm appointments
Personalize your experience on our website
Respond to customer inquiries
Improve our services and website functionality
Send information regarding products and services that may be relevant to your needs

If you consent, we may share your information with selected partners when necessary to provide requested services.

4. Data Storage and Retention

Assur&Mat stores your data securely using industry-standard technologies and secure hosting infrastructure.

Personal information may be stored within systems including:

Customer Relationship Management (CRM) platforms
Secure databases
Website management systems
Email communication platforms

Security measures include:

Password encryption and hashing
SSL/HTTPS encryption
Access controls and user permissions
Regular software updates
Firewall protection
Data validation and security monitoring
Secure backup procedures

Cookie data and website usage information will generally be retained for up to 365 days, unless a longer retention period is required by law or for legitimate business purposes.

When retention periods expire, personal information will be securely deleted or anonymized.

5. Transfer of Personal Data

Your information may be processed and stored in locations outside your province, territory, or country where data protection laws may differ.

By providing your information, you consent to such transfers.

Assur&Mat will take all reasonable measures necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Disclosure of Personal Data

6.1 Business Transactions

If Assur&Mat is involved in a merger, acquisition, restructuring, or asset sale, your personal information may be transferred as part of that transaction.

6.2 Legal Requirements

Assur&Mat may disclose your personal information if required by law or in response to valid requests from public authorities.

6.3 Other Legal Obligations

We may disclose personal information when necessary to:

Comply with legal obligations
Protect and defend our rights or property
Prevent or investigate possible wrongdoing
Protect the safety of users or the public
Protect against legal liability

7. Security of Your Personal Data

The security of your personal information is important to us.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Legal Basis for Processing Personal Data

We may process personal data under the following legal bases:

Consent
Performance of a contract
Compliance with legal obligations
Protection of vital interests
Public interest
Legitimate interests

We will gladly clarify the specific legal basis applicable to any processing activity upon request.

8.1 Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Object to certain processing activities
Request deletion of your personal information
Request transfer of your personal information
Withdraw your consent at any time

8.2 Exercising Your Rights

You may exercise your privacy rights by contacting us.

We may request proof of identity before responding to your request.

If you reside in Québec, you may also file a complaint with the:

Commission d’accès à l’information du Québec

9. Links to Other Websites

Our website may contain links to third-party websites.

We have no control over and assume no responsibility for the privacy practices or content of any third-party websites.

We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page, along with an updated "Last Updated" date.

We encourage you to review this Privacy Policy regularly.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Assur&Mat

Email: info@assurmat.com

12. Contacting the Appropriate Authority

If you are not satisfied with our response to a privacy-related concern, you may contact:

Commission d’accès à l’information du Québec

Email: cai.communications@cai.gouv.qc.ca

Address:

Commission d’accès à l’information
525 René-Lévesque East Boulevard, Suite 2.36
Québec, Québec G1R 5S9
Canada

Note SEO/Loi 25: Pour un cabinet d'assurance québécois comme Assur&Mat, je recommande également d'ajouter une section spécifique sur la collecte de renseignements dans les formulaires de soumission d'assurance, ainsi qu'un responsable de la protection des renseignements personnels nommé conformément à la Loi 25. Cela rend la politique plus conforme aux attentes actuelles des assureurs et du cadre réglementaire québécois.